Skip to main content

Having a broadcast-only Twitter account isn't preferable, but it's acceptable

One of the constant standards among people spouting off on social media is that a Twitter account that is simply a broadcast of links to press releases and other self-serving tweets is terrible. "You have to engage with your users or you shouldn't be on Twitter," is the standard line.

I disagree with this. I really think that having a presence on Twitter is more important than making sure you do it right. There are plenty of places that are only broadcasting the links to their sites that are successful and worth following. It's the same as a website: you'll go to them if they have something you want, not just because they're doing it in the way the experts suggest is the correct way of doing it. 

Now, engaging with users/fans and having a clear and focused plan of attack is obviously the better way to be on Twitter. But if you don't have the time, budget and/or creativity to plan out an engaging Twitter strategy, you should still have a Twitter presence, filling the space with your own content and getting out there to be retweeted...and noticed.


Comments

Popular posts from this blog

Why are we still judging work done by time spent?

Every morning, when I fill in the hours on my work's electronic timesheet, I'm struck by how odd it is that we're still judging our work by the time spent on it. It's odd because it's old-fashioned. In the paper and phone world, you could really only do work when you were at work. But we do work all the time now. I check my email when I first wake up. Does that mean I start my day at 6:30 am? Should that be reflected on my timesheet? How about when I respond to an email or check Basecamp when I'm on the bus? Does my work day start then? How about when I look at Google Analytics at night or think about email newsletters when I'm in the shower (which I'm somewhat ashamed to admit I did this morning)? On the other side, if someone finishes the work that they're meant to do, why should they feel like they need to stay at work until 5:00, just because that's the official time of the work day? I don't think anyone would argue that time spent ...

Some scattered thoughts on the money of digital music

If you haven't already read Digital Audio Insider's interview with Camper Van Beethoven's Jonathan Segal ¹, it's a must read for anyone with even a slight interest in digital music and the money of the industry. Segal has tons of thoughts on just about every aspect of digital music, but best of all, he brings in these thoughts as someone whose initial music industry experience was in the days of purely-physical media, when "pirating" meant copying something onto a blank tape. My main takeway is general and obvious but an important reminder: we are in a transition time for music, and what it will become is anyone's guess. I think Segal's take on merchandise and live performances taking the place as artist's primary source of income as "asinine" is too harsh to be true, but I do think that we're in such a state of transition that any shot at predicting artistic income in the future is completely in the dark. Such predictions are really ...

Sentiment Measurement Beyond Metrics

You know, headlines like that one really put me on the fence, balancing between "Ooh! Metrics!" and "Wow, no wonder people think it's boring and geeky." ANYWAY...today I'm definitely in the former camp, in the sense that it's exciting because it's a philosophical puzzle: how can you solve a problem that can never really be solved? Yesterday, I commented on Avinash Kaushik's post where he asked, "If you were to measure the success of a company’s social media efforts how would you do it?" My answer: For social media, the obvious metrics still hold: referrals and conversions from referrals. But being from a nonprofit background, where the higher-ups are often skeptical of social media, the real metrics are the words. There’s nothing more valuable than the tweet that says "I love that {your org} is on Twitter" or the time you respond to a comment on Facebook addressing a wide concern about your organization or when you comment ...